Shipping policy

Shipping Policy – Zaxvora

Shipping Policy

Thank you for shopping with Zaxvora. We are committed to delivering your orders quickly, safely, and efficiently.

Order Processing Time

Orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

Delivery usually takes 4–8 business days depending on your location.

Remote areas may require additional delivery time.

Shipping Charges

We offer Free Shipping on all prepaid orders.

Cash on Delivery (COD) charges, if applicable, will be displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS.

You can use the tracking details to monitor your shipment status.

Delayed or Lost Shipments

While we aim for timely delivery, delays may occur due to logistics issues, weather conditions, or high order volume.

If your package is delayed or lost, please contact us and we will assist you promptly.

Incorrect Address

Please ensure your shipping address and contact details are correct.

Zaxvora is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged Package

If you receive a damaged package, please contact us within 48 hours of delivery with photos/videos for quick assistance.